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Frequently Asked Questions

Q.  How much does it cost for a Listing Ad?

A.   There is an annual fee of $500 for one category listing.

Q.  What if I want to position my ad in a category ?

A.   We offer a way to pay for the top three placements of any category. The following are the current prices for placement

• 1st position  $300.00

• 2nd position $200.00

• 3rd position  $100.00

Q.  How do customers find my ad?

A.  The system is based on the local area.  The following is an example of the steps that an actual customer would take in finding your ad:

1. The customer would enter the site and have a choice from a list of Major Categories.

2. Next, they will a choice of subcategories under that Major Category.

3. Once they have selected the subcategory they are looking for, they click on that link and it takes them to the list of businesses available to them.

Three steps to finding your business listing. It's that easy!

The location of the ad is important to being seen immediately.  Advertisers that pay for positioning will be among the first to be seen.  If you wish to secure positioning for your Listing Ad, just let us know when you submit your advertising request.

Q.  What does a Listing Ad look like?

A.  The Listing Ad contains a great deal of information, such as, phone numbers, company name, a personal contact name, picture or logo, website link, email, and you can write a brief description up to 280 characters. Plus if you like we can add a map button that will show a google map of your location

This is an example of a Listing Ad

Q.  How often can I change/update my ad?

A.  You can make changes to your ad as often as you would like for a $30 processing fee, each occurence.

General FAQ

Q.  What is Espanol(city).com?

A.   These are websites where the Hispannic community can locate those businesses and services that are willing to serve them and that appreciate their patronage. Think of it as the "yellow pages" for the Hispanic community.

Q.  Can you guarantee that these people listed in the directory are reputable?

A.  Our hope is that everyone listed in the directory fully understands the purpose of this web site. And, that is to connect people who share similar values, standards, and needs. We do not discriminate as that  would be illegal. While we expect those listed in the directory to be reputable, we cannot guarantee it. We can only hope that based on the principles of which these sites support, everyone involved will be reputable and honest in all their business dealings. As with any important decision, you should always inquire more of the individual you want to work with.

Q.   What do you do to optimize your websites to ensure exposure to the Hispanic community?

A.  

• We focus on top search engines, such as Google, AOL, Yahoo, and MSN, because they control over 80% of the internet market.  

• We are constantly engineering our sites to optimize the performance and placement of the sites on the internet search engines.

• As these sites grow bigger, they grow more powerful in maintaning placement on the search engines. To date, these sites already hold 280 pages of relevent content.

• We also advertise using Google ad-words for each category listed  in these sites. So, even if our natural rankings fall down, we can ensure that the site will still be near the top of every targeted keyword.

• There are also several "tricks" we use to optimize the engineering of our sites that we cannot disclose hear.

We pride ourselves in actually optimizing our sites on a regular basis rather than just filling the site with content and letting it sit there and hope that it ranks well.

*Even though it is our intention to always rank well on the search engines, please understand that this is beyond out control. We are always doing our best to maintain these sites to the highest performance level, but we cannot guarantee their performance all of the time.

Q.   Do I have to have a website to advertise on your director sites?

A.    Of course not. This a directory site with full contact information that all patrons will have access to. It does help some patrons understand more about you if you have a website about your company, but not all necessary to advertise with us.

Q.   What if there are grammatical errors in my ad?

A.   We take your information directly from the form you fill out. So, please be sure you double check for errors before submitting.

Q.  How long does it take to get my ad posted?

A.  Advertising on these directories is an immediate medium of exposure for your business.

• Listing Ads can be posted as quick as a few hours, but no longer than 24 hours, upon recieving your ad content. Also, if you purchase a listing with a picture, your ad will still get posted within 24 hours, even you have not yet sent us your picture. And, upon you emailing us your picture it will be updated within 24 hours.

•  If you are submitting a banner ad, we understand that you may need some time to create your banner ad. You have 7 days grace period to turn in your banner ad before the start point of your one year advertising begins. But, upon receiving your banner ad, it will get posted to the websites within 24 hours.

Q. What is your refund policy?

A.  Like most advertising mediums, due to the nature of this type of business, there is no grace period for a refund. The minute that your order is taken, we immediately begin processing and designing your ad, as well as reserve your ad space. Within 24 hours of receiving your ad content, your ad will be posted on our directories. Please understand we start processing within the same day an order is received. Because of this, there are already staff and processing costs that are incurred. Therefore, there are no refunds.